Position Title: Driver
Reports to: Director of Operations
Pay Rate: $18.00 per hour
Job Summary:
The MOW driver is an integral part of the Operations team at Meals on Wheels of Central Indiana. This position delivers daily hot and cold routes to clients Monday-Friday 9:00am.-3:00p.m. This position will be responsible for maintaining a high quality of customer service through food delivery services.
Essential Duties and Responsibilities:
Delivery:
- Loads, unloads, transports and delivers hot/cold meals to all clients of Meals on Wheels of Central Indiana programs Monday-Friday(9:00am-2pm) in a safe and timely manner, following all food safety requirements of MOWCI and the State of Indiana.
- Check email to confirm assignment of routes for the next day and confirm with the Customer Experience that the routes have been received.
- Access the Mobile Meals app to deliver service to clients. Accurately record the delivery in the app.
- Notify your Supervisor of any changes(i.e. Car troubles, cancellations, illness etc.)
- Kind and courteous to all clients.
Operations:
- Safely operates personal vehicle in accordance with local and state laws. Documents starting and ending hours of each day and information required by the Mobile Meals app.
- Maintains a good driving record throughout employment, reports any infractions. Employees may be asked to submit to periodic, ongoing screenings.
- Notifies Client experience of any issue with deliveries, including services not delivered, and/or issues with clients. Logistics should be contacted with any issues about the facilities.
- Reports all client complaints or safety concerns
Job Qualification: (Knowledge/Skills/Abilities)
- High School diploma or equivalent required.
- Valid Driver License, MVR record.
- Have a valid driver license and clean driving record, which should be maintained throughout employment.
- Strong decision making and problem-solving skills
- Effective written and verbal communication and interpersonal skills.
- Pass a criminal background check.
Equal Employment Opportunity (EEO):
Meals on Wheels of Central Indiana is an equal employment employer. We will recruit, hire, train and promote persons in all job titles without regard to age, color, disability, gender, gender identity, national or ethnic origin, race, religion, sexual orientation, or veteran status.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this position, the employee is regularly required to speak or hear.
- The employee frequently is required to use hands or fingers, handle or feel objects, tools or controls.
- The employee is occasionally required to stand, walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl, work in an office environment, work in a seated position, and work with computers.
- The employee must be able to drive and have a valid driver’s license.
- The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
- The noise level in the work environment is usually moderate.
- Knowledge and training in spreadsheet and word processing software.
Driver – Part-Time Benefits Summary:
This role includes a competitive benefits package designed to provide both financial support and work-life balance:
Paid Time Off & Holidays:
- 8 Paid Holidays: Paid at 8 hours each, totaling 64 additional paid hours annually (approx. $1,152 in added compensation).
- Unexpected Closure Pay: Employees are paid 8 hours for company closures beyond their control.
- Paid Time Off (PTO): 90 hours (22.5 days) of PTO annually for vacation, personal time, or illness.
Additional Compensation:
- 3 Paid Bonuses: Performance and/or company-based bonuses offered throughout the year.
Retirement Benefits:
- Simple IRA with 3% Employer Match: Helps employees build long-term savings with company contributions.
Health & Wellness:
- Employee Assistance Program (EAP): Confidential support services for personal, financial, or work-related concerns.
- YMCA Membership Support: Company pays 20% of membership cost (employee portion only).
Work Support:
- Provided Equipment: All necessary tools and equipment are supplied by the company.